Severe lag issue

Deer community,

Help?

I'm having a really strange problem, and I have tried every combination of settings in the game and I've shut down every other application on my computer and nothing seems to make a difference. It appears to be lag, but it's not a frame rate drop, the game just freezes for a few seconds and then starts up again. sometimes for as long as 20-30 seconds at a time. This is slightly less than tolerable in offline play as the monsters freeze too, but if i try to play online I instantly die every time i leave the safe zone, it's not fun.

I really think that any kind of performance issue can be ruled out as I'm playing on an almost brand new alienware x51 (16 gigs of ram, Nvidea Geforce GTX, i7 processor)
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