Unable to launch Torchlight 1 from Arc...

antant Posts: 6
Hello.

I downloaded and installed the free Torchlight 1 game via/through Arc software on my very old, updated Windows XP Pro SP3 machine with 256 MB of RAM. Launching it through/via Arc resulted Arc minimizing and then nothing happening. I tried launching C:\Program Files\Perfect World Entertainment\Torchlight_en\Torchlight.exe, but it failed with a "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

What's wrong? Thank you in advance. :)

Comments

  • BrianWBrianW Posts: 2,310 admin
    Please contact support@runicgames.com for further assistance.
    BrianW
    Community Manager // Mr. Nice Guy

    Join us on Discord! https://discord.gg/runicgames
  • antant Posts: 6
    BrianW wrote:
    Please contact support@runicgames.com for further assistance.
    BrianW: I did, but helpful Tim Varney and I were unable to resolve it. Tim thinks my machine is too weak to launch the game. I also asked if there was a non-Arc version to try without Arc, but he said my activation key wouldn't work on it. :(
  • BrianWBrianW Posts: 2,310 admin
    It might be the video card... Can you PM me your ticket number?
    BrianW
    Community Manager // Mr. Nice Guy

    Join us on Discord! https://discord.gg/runicgames
  • antant Posts: 6
    BrianW wrote:
    It might be the video card... Can you PM me your ticket number?
    Yeah, it might be since it is very low end. He said VRAM is fine. He thinks 512 MB of regular RAM isn't enough too.
  • D2HansD2Hans Posts: 3,031 ✭✭✭
    I think 512 will just run the game but maybe your video card is using the system ram as well.

    I think it might help us if you can run a dxdiag.exe and post the full report in spoiler tags.
    "Six... one, six... the nuuuumber ooof the beeeaaast!"
  • antant Posts: 6
    D2Hans wrote:
    I think 512 will just run the game but maybe your video card is using the system ram as well.

    I think it might help us if you can run a dxdiag.exe and post the full report in spoiler tags.
    http://zimage.com/~ant/temp/Torchlight1arcDumps.zip
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