Can't play online ... Help pls?

So... I've never played Torchlight 2 online because I never really had interest in it but I decided I'd give it a go. So I signed up with Runic Games, linked it to my Steam and all that...

I Open Torchlight 2 and select Internet but I get "unable to connect to authentication server". I thought maybe the servers are down temporarily? So I tried again an hour later, 8 hours later, a day later, a week later, (etc.) still nothing.

I can log into Runic Games from the website I just can't access Torchlight 2 Internet play.

Are the servers down for good? If not how can I go online? Any help would be much appreciated. Thanks.

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