Torchlight Patch Information

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Comments

  • Finally! Thanks for the link....and mega-thanks to anyone who may have prodded Encore to finally get the patch out...
  • Um... where is the steam version? I'm logged onto steam and its not automatically downloading... also doesn't specify a new patch in the update history...
  • I had to laugh when I checked my Inbox this evening as I noticed I got a reply (finally!) from Encore...as if nothing had ever gone wrong. They wrote to tell me of the very link that I posted days ago on here. I really hope that Runic does not partner again with Encore - there is clearly no customer service/support...nothing timely anyway.
  • JediJasonA wrote:
    I had to laugh when I checked my Inbox this evening as I noticed I got a reply (finally!) from Encore...as if nothing had ever gone wrong. They wrote to tell me of the very link that I posted days ago on here. I really hope that Runic does not partner again with Encore - there is clearly no customer service/support...nothing timely anyway.

    Yes, I have to admit, I'm not very pleased with them either. I will do my best to stay away from them, if I can, in the future.
  • I bought the game online from the RunicGames.com website. I also got the Upgrade from there. When I went to play TorchLight it told me:

    "This is not a trial version of the software. To purchase a license for this program, please click on the 'Buy' button below."

    I was never given a cdkey! I am extremely ticked off right now and am seriously thinking of getting my money back. Anyone know how to fix this b.s.?
  • GrooGroo Posts: 62
    I bought the game online from the RunicGames.com website. I also got the Upgrade from there. When I went to play TorchLight it told me:

    "This is not a trial version of the software. To purchase a license for this program, please click on the 'Buy' button below."

    I was never given a cdkey! I am extremely ticked off right now and am seriously thinking of getting my money back. Anyone know how to fix this b.s.?

    Have you tried contacting them about this? Just a thought.... the code is probably siting in your email.
    Video Games and the breath of life.
  • I bought the game online from the RunicGames.com website. I also got the Upgrade from there. When I went to play TorchLight it told me:

    "This is not a trial version of the software. To purchase a license for this program, please click on the 'Buy' button below."

    I was never given a cdkey! I am extremely ticked off right now and am seriously thinking of getting my money back. Anyone know how to fix this b.s.?

    Something sounds off with that error message. Send us an email at customerservice@runicgames.com with your name and your Invoice ID or Transaction ID from your purchase and lets see if we can figure this out for you.
    Runic Games Webmaster
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  • FOEFOE Posts: 223
    edited March 2010
    Hello!

    At Gameware.at shot be the version 1.15 now available!!
    Servus, Erwin
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  • Unfortunately I screwed up. Thought I bought from RunicGames.com, but actually bought from GameStop.com. Sorry about that. Thanks for the info you sent me. I really appreciate it. I don't suppose you'd know how I can undo this would you? I don't think gamestop has an update for TorchLight. Any help would be greatly appreciated as I can't wait to start playing TorchLight again.
  • thejackalthejackal Posts: 13
    edited March 2010
    Unfortunately I screwed up. Thought I bought from RunicGames.com, but actually bought from GameStop.com. Sorry about that. Thanks for the info you sent me. I really appreciate it. I don't suppose you'd know how I can undo this would you? I don't think gamestop has an update for TorchLight. Any help would be greatly appreciated as I can't wait to start playing TorchLight again.

    Well, the easiest way to confirm is to check the outside of the box. Somewhere on the front, it should say the word Encore. If that's the case, you can grab the Encore Retail patch from their website and you should be good to go.
  • xbinkusxbinkus Posts: 1
    Is there anyway for someone who downloaded it from Gamestop.com to get the patch?
  • Well I downloaded it from the Gamestop.com website. Same as Xbinkus, I need to know if way to download from gamestop or if there is another compatible site to get it from.
  • Well I downloaded it from the Gamestop.com website. Same as Xbinkus, I need to know if way to download from gamestop or if there is another compatible site to get it from.
    xbinkus wrote:
    Is there anyway for someone who downloaded it from Gamestop.com to get the patch?
    Unfortunately I screwed up. Thought I bought from RunicGames.com, but actually bought from GameStop.com. Sorry about that. Thanks for the info you sent me. I really appreciate it. I don't suppose you'd know how I can undo this would you? I don't think gamestop has an update for TorchLight. Any help would be greatly appreciated as I can't wait to start playing TorchLight again.

    It seems there has been some delays in getting the Gamestop.com Digital Download version of Torchlight patched on their end. We are working with them to get their patch updated as soon as possible. My apologies for the delay. I have updated the list on the OP to add Gamestop.com on there for status updates.
    Runic Games Webmaster
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  • AlternaloAlternalo Posts: 35
    I downloaded this at 03-02, i saw the title changed to UPDATED 03-05. So whats the update?

    Oh and another thing. U said 5 challenge maps, but i got a crappy chaos gem with my new char for the first quest, the second and the third was a map, the forth was a crappy boot again...so where can i get those missing maps?
    Twelve galaxies, and all coming at me!
  • WebbstreWebbstre Posts: 7,218 ✭✭✭
    Alternalo wrote:
    I downloaded this at 03-02, i saw the title changed to UPDATED 03-05. So whats the update?

    Oh and another thing. U said 5 challenge maps, but i got a crappy chaos gem with my new char for the first quest, the second and the third was a map, the forth was a crappy boot again...so where can i get those missing maps?
    I don't think the maps come out in order, especially since it lists the final one as a Palace level.
    Administrator/Former Owner of Runic Games Fansite. Be sure to visit RGF for all your Torchlight series needs![/color] Don't forget to check out ModDrop as a one stop solution for installing and sharing mods easily!
  • Alternalo wrote:
    I downloaded this at 03-02, i saw the title changed to UPDATED 03-05. So whats the update?

    Oh and another thing. U said 5 challenge maps, but i got a crappy chaos gem with my new char for the first quest, the second and the third was a map, the forth was a crappy boot again...so where can i get those missing maps?

    the update on 3/5 was just an update to patch availability regarding the GameStop.com Digital Download version. We are still working with them to get more information for you guys.
    Runic Games Webmaster
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  • prestigeprestige Posts: 553
    Webbstre wrote:
    Alternalo wrote:
    I downloaded this at 03-02, i saw the title changed to UPDATED 03-05. So whats the update?

    Oh and another thing. U said 5 challenge maps, but i got a crappy chaos gem with my new char for the first quest, the second and the third was a map, the forth was a crappy boot again...so where can i get those missing maps?
    I don't think the maps come out in order, especially since it lists the final one as a Palace level.

    Yes, I believe that's correct; Vasman gives 7 find-the-ember quests, but only 5 of them give maps as rewards. So the first still gives a chaos gem, and one of the ones in the middle gives a different item reward.
    The Basement My random mini-dungeon mod
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  • OK, this is making me crazy cause I've been working on it for DAYS!! I purchased Torchlight from Wild Tangent so I contacted them about the 1.15 patch. Their reply states that I have to uninstall and reinstall the game for the "latest version". YOU guys say that updating from 1.12 to 1.15 does NOT require uninstalling the game! So which is it and where the freaking heck can I find the patch for WT????? PLEASE help me out with this so I can get back to playing my game. Also, my Vang character is not advancing anymore. I have 100 XP and 55 Fame. Is that the cap or is there a cap? Now, when I have my pet pick up spells or fish they go into the main pack instead of their tabbed locations in the pack. What's up with that?
  • OK, this is making me crazy cause I've been working on it for DAYS!! I purchased Torchlight from Wild Tangent so I contacted them about the 1.15 patch. Their reply states that I have to uninstall and reinstall the game for the "latest version". YOU guys say that updating from 1.12 to 1.15 does NOT require uninstalling the game! So which is it and where the freaking heck can I find the patch for WT????? PLEASE help me out with this so I can get back to playing my game. Also, my Vang character is not advancing anymore. I have 100 XP and 55 Fame. Is that the cap or is there a cap? Now, when I have my pet pick up spells or fish they go into the main pack instead of their tabbed locations in the pack. What's up with that?

    If you bought from WildTangent, you will need to follow their instructions for updating. They are the ones that build the installer for their version of 1.15, so if their installer requires you to uninstall / reinstall, that is what you will need to do. WildTangent's patch involves downloading the installer from their site just like you did when you originally purchased (basically, they just have an updated installer and you need to re-download / re-install).

    I will update the OP with some clarification on that for others.

    As for caps, level 100 and fame level 55 is the cap in Torchlight. I believe some people have been experimenting with mods to change this. You can look around sites like http://www.runicgamesfansite.com/torchlightmods/ and http://www.torchlightinsider.com/forums ... y.php?f=14 for a variety of mods.

    If you are still seeing weird behavior with your pet picking up spells and fish after updating to 1.15, send us an email at customerservice@runicgames.com with details on the issue.
    Runic Games Webmaster
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  • AlternaloAlternalo Posts: 35
    Alternalo wrote:
    I downloaded this at 03-02, i saw the title changed to UPDATED 03-05. So whats the update?

    Oh and another thing. U said 5 challenge maps, but i got a crappy chaos gem with my new char for the first quest, the second and the third was a map, the forth was a crappy boot again...so where can i get those missing maps?

    the update on 3/5 was just an update to patch availability regarding the GameStop.com Digital Download version. We are still working with them to get more information for you guys.

    Thx for the reply!
    Twelve galaxies, and all coming at me!
  • Groo wrote:
    When you click on the link that says "I purchased the physical boxed version of Torchlight" it says to go to the encore site to get the patch, but the only patch listed is the 1.12(11/9/09) patch for the digital copy. It states "Patches on this page are ONLY for people who digitally downloaded Torchlight from this site. People who purchased a box copy or who downloaded the game from another site should not download this patch." So where can those of us who bought the game from Gamestop get the 1.15 patch?

    Unfortunately the same message is still up. I'm hoping they put up the patch for the box version soon.
  • Groo wrote:
    When you click on the link that says "I purchased the physical boxed version of Torchlight" it says to go to the encore site to get the patch, but the only patch listed is the 1.12(11/9/09) patch for the digital copy. It states "Patches on this page are ONLY for people who digitally downloaded Torchlight from this site. People who purchased a box copy or who downloaded the game from another site should not download this patch." So where can those of us who bought the game from Gamestop get the 1.15 patch?

    Unfortunately the same message is still up. I'm hoping they put up the patch for the box version soon.

    I have the link on our website http://www.torchlightgame.com/download and on the first post of this thread. You can go to http://torchlight.encoreusa.com/updates_retail/ to update your boxed version.
    Runic Games Webmaster
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  • mips42mips42 Posts: 1
    I have the Digital download of Torchlight v1.12, downloaded and installed the 1.15 patch and installed that. Now, when I lauch, the game tells be I have the demo version and it will expire after 120 min of play...
    what happened and how can I fix it?
  • thejackalthejackal Posts: 13
    To mips42: it looks like someone else had this problem earlier. I copied the message from earlier in this forum for you. Send them an e-mail and they should be able to fix it for you.
    I bought the game online from the RunicGames.com website. I also got the Upgrade from there. When I went to play TorchLight it told me:

    "This is not a trial version of the software. To purchase a license for this program, please click on the 'Buy' button below."

    I was never given a cdkey! I am extremely ticked off right now and am seriously thinking of getting my money back. Anyone know how to fix this b.s.?

    Something sounds off with that error message. Send us an email at customerservice@runicgames.com with your name and your Invoice ID or Transaction ID from your purchase and lets see if we can figure this out for you.
  • Groo wrote:
    When you click on the link that says "I purchased the physical boxed version of Torchlight" it says to go to the encore site to get the patch, but the only patch listed is the 1.12(11/9/09) patch for the digital copy. It states "Patches on this page are ONLY for people who digitally downloaded Torchlight from this site. People who purchased a box copy or who downloaded the game from another site should not download this patch." So where can those of us who bought the game from Gamestop get the 1.15 patch?

    Unfortunately the same message is still up. I'm hoping they put up the patch for the box version soon.

    I have the link on our website http://www.torchlightgame.com/download and on the first post of this thread. You can go to http://torchlight.encoreusa.com/updates_retail/ to update your boxed version.

    Thank you, thank you, thank you!!! :D
  • gto6412gto6412 Posts: 1
    Yeah... great, this is all wonderful and stuff, BUT I downloaded it from Gamestop.com (TryMedia) and a pretty big company for shopping games, IMO.

    :evil: NO PATCH YET??? :evil: Are you kidding me??? It's almost April 2010, and no patch for 1.15... amazing. Last time I EVER buy anything from
    Gamestop Downlaods.

    I contacted Trymedia..., and they said I have to get it from Gamestop..., and THEY said there IS no patch, and the
    pre-patch is for 1.12 ,,, what is that... from Nov. 2009...?

    If anybody wants to enlighten me as to why Gamestop, Trymedia (whatever), take 2 months LONGER, so far , to
    "work" on their little "Einstein 1.15" patch, that would be nice...

    And no, its not a part of Encore, it says specifically to download ONLY from Trymedia (Gamestop, whatever), and they hardly care
    of course, to help you out at ALL!

    And lastly yes, I did contact BOTH Gamestop and Trymedia, and I get very vague responses from both... very very shady :(
  • lincunglincung Posts: 4
    i already download and play the game .
    but after couple of minutes,
    the error appears torchlight game executetable has stopped working !
    my directX has the new version .

    what can i do with that ?
    i hope i can play the game :(
    thanks for the solution .
  • GrooGroo Posts: 62
    You need to post your Ogre.txt and dxdiag.log so that the tech suppport can tell you what to do. Also do a search for your error message here and you might find the solution.
    Video Games and the breath of life.
  • Just a quick update, the JoWood DVD retail version is 1.15 and does NOT use the Encore patches.

    I have also updated http://www.torchlightgame.com/download/#retail_update to reflect this information.
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  • gto6412 wrote:
    Yeah... great, this is all wonderful and stuff, BUT I downloaded it from Gamestop.com (TryMedia) and a pretty big company for shopping games, IMO.

    :evil: NO PATCH YET??? :evil: Are you kidding me??? It's almost April 2010, and no patch for 1.15... amazing. Last time I EVER buy anything from
    Gamestop Downlaods.

    I contacted Trymedia..., and they said I have to get it from Gamestop..., and THEY said there IS no patch, and the
    pre-patch is for 1.12 ,,, what is that... from Nov. 2009...?

    If anybody wants to enlighten me as to why Gamestop, Trymedia (whatever), take 2 months LONGER, so far , to
    "work" on their little "Einstein 1.15" patch, that would be nice...

    And no, its not a part of Encore, it says specifically to download ONLY from Trymedia (Gamestop, whatever), and they hardly care
    of course, to help you out at ALL!

    And lastly yes, I did contact BOTH Gamestop and Trymedia, and I get very vague responses from both... very very shady :(

    What he said lol....I just got it the other day and I cant seem to find away to update the game....any news or advice or am I just screwed lol
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