memory cannot be "written", error on load

[Gravity]

Hi,
just downloaded, never played the game. Installed with no errors.
On launch, I get this error and it goes no further.


DxDiag (the top bit of it anyhow, to save space):
------------------
System Information
------------------
Time of this report: 11/11/2009, 23:04:17
Machine name: GIFOX-WXP03
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.090804-1435)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 2007WHH
BIOS: Phoenix FirstBIOS(tm) Notebook Pro Version 2.0 for ThinkPad
Processor: Intel(R) Core(TM) Duo CPU T2400 @ 1.83GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 648MB used, 4342MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon X1300
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x7149)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_7149&SUBSYS_200517AA&REV_00
Display Memory: 512.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: ThinkPad Display 1024x768
Monitor Max Res: 1024,768
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6860 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/10/2008 21:28:52, 314880 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 11/11/2008 00:52:08, 3301888 bytes
Device Identifier: {D7B71EE2-3209-11CF-D66E-0F00A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x7149
SubSys ID: 0x200517AA
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

[travisbaldree]

Hey there!
First things first - have you tried running the game with the Safe Mode link in the start menu location?

[Gravity]

Hi mate, yep, tried with game's safe mode launch, same error.
Also tried rebooting into Windows safe mode (with networking on, or I got some other error) and no luck that way either. Don't recall error I got then, though.

[travisbaldree]

Hrm, next step is to see if during the failed startup, it managed to generate a log ( that'll get us an idea of how far along it went )

If you start->run
%appdata%

You should be able to browse to Runic Games/Torchlight
If there's an ogre.log file there, would you mind posting the contents?
Thanks!

[Gravity]

No ogre log file either I'm afraid!

[travisbaldree]

Is this one a demo download from Runic? Or from another vendor? ( Want to figure out if it's some sort of DRM nonsense )

[Gravity]

I downloaded it from runic. The original installer is named "Torchlight12b.exe".
It's not registered yet since I've not managed to open it up.

Other factor, not sure if relevant, my laptop has McAfee Virusscan Enterprise v8.7.0i with 'on-access-shield' and its anti-virus features turned on.

[darthpanda16]

Try adding an exception for Torchlight in your AV software. At your own risk, you can try exiting the game. Temp turn off your AV software, activate/play the game, load into a level. Turn your AV software back on ans see if that helps.

Try updating your Windows XP to Service Pack 3: http://www.microsoft.com/downloads/deta ... laylang=en

Try updating your DirectX 9.0c up to the Sept 2009 Release here: http://www.microsoft.com/downloads/deta ... laylang=en

You can try updating your system drivers and/or video drivers from Lenovo's support website: http://www-307.ibm.com/pc/support/site. ... eLenovo.do

You will need to reboot your PC after installing each update.

[Gravity]

thanks for the tips, I'll try them out!