Can't link steam

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Can't link steam

Postby Wubbit » Fri Sep 21, 2012 12:51 am

Is it normal for it to still not be working? Is my stuff messed up? x.x
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Re: Can't link steam

Postby travisbaldree » Fri Sep 21, 2012 12:54 am

*Edit*
So, we don't seem to be able to reach them now - possibly because we beat them to death. We're not sure, but investigating.
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Re: Can't link steam

Postby durgarth » Fri Sep 21, 2012 12:58 am

Define your problem better and you might get an answer.

I myself am having a problem linking my steam account too. My problem being steam hasnt provided me with a cd key. Here is my torchlight 2 account, but as you can see there is no cd key option on the right as there is with other games. Any help please?

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http://imageshack.us/a/img593/1817/78185747.jpg
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Re: Can't link steam

Postby muxenle » Fri Sep 21, 2012 12:59 am

i was also having trouble... but I kept trying and it let me through and I was able to link my accounts.
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Re: Can't link steam

Postby Nightwolf » Fri Sep 21, 2012 1:00 am

Not page found... If was at least a way to play with Hamachi... or direct IP...

It works!!!
Last edited by Nightwolf on Fri Sep 21, 2012 1:03 am, edited 1 time in total.
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Re: Can't link steam

Postby muxenle » Fri Sep 21, 2012 1:01 am

durgarth wrote:Define your problem better and you might get an answer.

I myself am having a problem linking my steam account too. My problem being steam hasnt provided me with a cd key. Here is my torchlight 2 account, but as you can see there is no cd key option on the right as there is with other games. Any help please?

Image

http://imageshack.us/a/img593/1817/78185747.jpg


you need to make a runic account, go to account manager, and some where you should find an option to link to your steam account. It will redirect you to a steam web page, have you log in to your steam account, and than will redirect you to a runic page saying that your accounts are linked.
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Re: Can't link steam

Postby anikaiful » Fri Sep 21, 2012 1:02 am

Linking's a bit iffy, but it works - eventually - you just need to keep hammering the "link my stuff" (or how it read) until the message goes thro. Why's it not always working tho, beats me, but I'd suspect "traffic jams".
Last edited by anikaiful on Fri Sep 21, 2012 1:03 am, edited 1 time in total.
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Re: Can't link steam

Postby durgarth » Fri Sep 21, 2012 1:03 am

muxenle wrote:
durgarth wrote:Define your problem better and you might get an answer.

I myself am having a problem linking my steam account too. My problem being steam hasnt provided me with a cd key. Here is my torchlight 2 account, but as you can see there is no cd key option on the right as there is with other games. Any help please?


http://imageshack.us/a/img593/1817/78185747.jpg


you need to make a runic account, go to account manager, and some where you should find an option to link to your steam account. It will redirect you to a steam web page, have you log in to your steam account, and than will redirect you to a runic page saying that your accounts are linked.


Im aware of this and have tried it. The process, though, asks for cd key validation.
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Re: Can't link steam

Postby Wubbit » Fri Sep 21, 2012 1:03 am

sweeet. worked. thank you
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Re: Can't link steam

Postby muxenle » Fri Sep 21, 2012 1:04 am

durgarth wrote:
muxenle wrote:
durgarth wrote:Define your problem better and you might get an answer.

I myself am having a problem linking my steam account too. My problem being steam hasnt provided me with a cd key. Here is my torchlight 2 account, but as you can see there is no cd key option on the right as there is with other games. Any help please?


http://imageshack.us/a/img593/1817/78185747.jpg


you need to make a runic account, go to account manager, and some where you should find an option to link to your steam account. It will redirect you to a steam web page, have you log in to your steam account, and than will redirect you to a runic page saying that your accounts are linked.


Im aware of this and have tried it. The process, though, asks for cd key validation.



huh, I wasn't asked for a key. Did you buy directly through steam, or gamestop (which I think goes through steam...)?
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Re: Can't link steam

Postby anikaiful » Fri Sep 21, 2012 1:05 am

durgarth wrote:
muxenle wrote:
durgarth wrote:Define your problem better and you might get an answer.

I myself am having a problem linking my steam account too. My problem being steam hasnt provided me with a cd key. Here is my torchlight 2 account, but as you can see there is no cd key option on the right as there is with other games. Any help please?


http://imageshack.us/a/img593/1817/78185747.jpg


you need to make a runic account, go to account manager, and some where you should find an option to link to your steam account. It will redirect you to a steam web page, have you log in to your steam account, and than will redirect you to a runic page saying that your accounts are linked.


Im aware of this and have tried it. The process, though, asks for cd key validation.

Use the other option at right, which is a direct linking to Steam w/o key question.
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Re: Can't link steam

Postby durgarth » Fri Sep 21, 2012 1:05 am

durgarth wrote:
muxenle wrote:
durgarth wrote:Define your problem better and you might get an answer.

I myself am having a problem linking my steam account too. My problem being steam hasnt provided me with a cd key. Here is my torchlight 2 account, but as you can see there is no cd key option on the right as there is with other games. Any help please?


http://imageshack.us/a/img593/1817/78185747.jpg


you need to make a runic account, go to account manager, and some where you should find an option to link to your steam account. It will redirect you to a steam web page, have you log in to your steam account, and than will redirect you to a runic page saying that your accounts are linked.


Im aware of this and have tried it. The process, though, asks for cd key validation.


What the hell... its working now ; /. Thanks.
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Re: Can't link steam

Postby BrianW » Fri Sep 21, 2012 1:19 am

Hey, everyone, it's looking like things are starting to come back up a bit. We're really sorry about the login issues. For now, I'm going to keep my fingers crossed that things are working. Thanks for your patience.
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Re: Can't link steam

Postby stephen09181981 » Fri Sep 21, 2012 1:31 am

BrianW wrote:Hey, everyone, it's looking like things are starting to come back up a bit. We're really sorry about the login issues. For now, I'm going to keep my fingers crossed that things are working. Thanks for your patience.


no worries man things happen hopefully people will forgive and not take it personally
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Re: Can't link steam

Postby AKARazorback » Fri Sep 21, 2012 5:59 am

I also can't link my steam to Torchlight 2 and getting really, REALLY frustrated with this mess.

So, what I did is the following:

Start TL2 through steam, choose internet play, choose account management, which takes me out of the game and sends me to the Runic Games website where I *should* be able to link my accounts. I choose 'register TL 2 for internet play', followed by the right hand side option 'I have TL2 on Steam' + 'link Steam account'. A popup comes up where I *again* choose 'link steam account'. I enter my username and password, and I'm promted to fill in some details, like email adress, username and password. All is well and done, accounts are linked.

Back to the game... trying to log in. NOTHING!

Ok, so let me try this again. Account management, etc run the whole process again "That Steam account is already linked to another account" WHAT THE SHIT?! Ok. Thinks happen. I try to log in with my steam again, again and again and whoop, I get through! Ok, so again a message that my accounts have been linked.

Back to the game... trying to log in. NOTHING!

COME ON!

Could really use a Runic Post right here (please). Yes I am frustrated. I can understand some minor hickups, but I feel I tried it all. Would like to get some assistance.

Also posted a ticket through the help-service, with question ref. 9102-ODFM-9191

Thanks!
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Re: Can't link steam

Postby AKARazorback » Fri Sep 21, 2012 7:56 am

Bumb for help
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Re: Can't link steam

Postby Bubs » Fri Sep 21, 2012 8:00 am

AKA, are you using the correct Runic account info when trying to log in on TL2? Outside of that, you'll need to wait for your support ticket to be looked at, just give it some time as I'm sure Runic is swamped with support tickets at the moment.
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Re: Can't link steam

Postby AKARazorback » Fri Sep 21, 2012 8:01 am

Eh ... yeah. I', using the RUNIC account settings to log in.

I'm no retard, but thank you for checking ;)
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Re: Can't link steam

Postby Bubs » Fri Sep 21, 2012 8:03 am

AKARazorback wrote:Eh ... yeah. I', using the RUNIC account settings to log in.

I'm no retard, but thank you for checking ;)


Just making sure, has been people trying to use forum/steam credentials and complaining that it doesn't work. :D
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Re: Can't link steam

Postby AKARazorback » Fri Sep 21, 2012 11:44 am

Bump for support
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