Moccorongo wrote:Hi Travis, thanks for the support.
I had a problem myself, yesterday I lvled 3 characters, embermage from 19 to 25, berserker lvl 1 to 7 and engineer lvl 1 to 4. Then I logged out from TL2 around 7:50 PM (GMT -3), and came back to take a look at my embermage at 3:30 am, before opening TL2 steam asked if I wanted to download files from its cloud, clicked on "Yes" but a message showed up saying that the sync had failed, I ignored it and entered TL2 to find that my lvl 25 embermage was completely set back to lvl 1 with no items on his stash and back to the starting area where all characters appear after the intro cinematic. Strangely, all my other characters were intact.
I checked my save files and the SVB. and restore. where modified at the same time that I logged into my embermage(3:34 am), so I imagine that the restore file have the same info that the SVB file and all its lost.
I removed the SVB and replaced it with the restore file but it didn't change a thing.
I absolutely agree with you! Runic is fantastic!Faria1st wrote:I haven't logged in since last night and I'm at work right now, so I assume I should be fine once I load TL2 again. With that said... I can't believe i just read a thread were Travis literally had players email their files directly to him t be fixed. Talk about amazing customer support! I tip my hat to you good sir.
corruptedfate wrote:Also, is there meant to be two sharedstash.bin files in the saves folder? Because I have two, and the other is called sharedstashh.bin =/
Vykoden wrote:I played earlier today. Increased by 2 levels.
I just logged in. Lost 2 levels and all new loot.
I followed the steps at the start of this post. They didn't work.
Please fix this. Granted, it's only a $20 game, but if this crap keeps happening, then the old saying "You get what you pay for" will be true and applicable.
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