GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

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GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby travisbaldree » Fri Nov 06, 2009 1:03 pm

For any of you with the Runic version of the game, we've reset your key activations. It's like you never activated the game! That way if you have to re-enter your code to activate the game on any of your machines, you should be all square.
So, to reiterate - as of now, everybody who bought the game from us has 10 activations again.
Last edited by JediFreeman on Fri Mar 05, 2010 12:56 pm, edited 1 time in total.
Reason: unsticking old post
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby askjosh » Fri Nov 06, 2009 1:18 pm

You sir are awesome :-)

now I kinda wish I had purchased directly from you guys instead of going with the Steam version.

the one good thing though about the steam version is that i can chat with other TorchLight players without having to leave the game.
Last edited by askjosh on Fri Nov 06, 2009 1:38 pm, edited 1 time in total.
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby Omen964 » Fri Nov 06, 2009 1:31 pm

askjosh wrote:You sir are awesome :-)

now I kinda wish I had purchased directly from you guys instead of going with the Steam version.


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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby dune297 » Fri Nov 06, 2009 1:41 pm

Omen964 wrote:
askjosh wrote:You sir are awesome :-)

now I kinda wish I had purchased directly from you guys instead of going with the Steam version.


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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby Wolfox » Fri Nov 06, 2009 1:57 pm

I'm glad I did.

Thanks, Runic, once again!
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby Wintersong » Fri Nov 06, 2009 2:16 pm

Thank you very much, Runic. :)
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby volvox » Fri Nov 06, 2009 2:24 pm

That is just too awesome to be true.

THANKS!
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby Faxfane » Fri Nov 06, 2009 2:35 pm

Super awesome and über-full of win!
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby Asystole » Fri Nov 06, 2009 2:59 pm

Just another bit of above-and-beyond customer service from Runic. Thanks guys.
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby Seph79 » Fri Nov 06, 2009 3:30 pm

Awesome! I just re-installed for the update and was thinking "ok, I'm down to 7 unlocks, I gotta mail runic to refund one for my update" But no, Runic exells at being epic!
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby Kitsune » Fri Nov 06, 2009 4:41 pm

Heh, was going to get the e-mail in the update post to contact you about how I had to re-enter my activation key when I saw this post.

Seriously, wow, one of the best customer support I ever saw. Congrats guys. I'm even more glad now that I got the game directly from you.

Btw, out of curiosity, is there a way for us to check how many activations we have left? Not that I need to atm, but I'm pretty sure I'll eventually lost the count :lol:
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby yerkyerk » Fri Nov 06, 2009 4:57 pm

askjosh wrote:the one good thing though about the steam version is that i can chat with other TorchLight players without having to leave the game.

you could just add a non-steam game to your list in steam, if you start the game up through steam you'll still be able to use the steam chat function in-game..

Oh well, I have Steam, no need for activation keys :)
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby theguy » Fri Nov 06, 2009 5:00 pm

this is terribly awesome i have to say, thanks once again you guys.
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby askjosh » Fri Nov 06, 2009 5:15 pm

theguy wrote:this is terribly awesome i have to say, thanks once again you guys.


lol there is something wrong about using the words terribly and awesome in the same sentence :j-)
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby Marvyra » Fri Nov 06, 2009 6:31 pm

That's awesome, thanks! <3
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby sergejfron » Sat Nov 07, 2009 12:16 am

Hello, Mr. Travis!

I'm very sorry for my bad English. I cannot understand -- now, when I'm installed the patch, if game wants to be re-activated it's all right? Or I have to e-mail customer service? What means "to be all sqare"?

Thank you.
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby travisbaldree » Sat Nov 07, 2009 12:17 am

Hi there! We gave everyone all of their activations back to them this morning, so you should not lose any activations by using your key at this time.
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby sergejfron » Sat Nov 07, 2009 12:19 am

Thank you very much.
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby damocles » Sat Nov 07, 2009 1:20 am

A game like Torchlight should always be bougth directly at the source, so that the guys can get the maximum revenue.

Thank you for this great game :-)
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Re: GOOD NEWS - RUNIC KEY ACTIVATIONS RESET

Postby yns88 » Sat Nov 07, 2009 1:43 pm

I'm not too worried about activations in the short term, but I am concerned about the long term. Will activation limits be removed in the future (i.e. a year from now)?
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